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Welcome to My Art Gallery

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Frequently Asked Questions

 
 

What is your Custom art policy?

* This art will be custom created just for you!  I want you to be specific in your color requests and please email me photos of other decor to coordinate. I will then add extras (glitter, texture pieces, details) as I see fit. Please know that even if you request me to create a piece of art that resembles another piece you have seen on my site or social media, it will not be exactly the same. Every piece of art I create is unique.

* My resin art is created on wooden art boards. Stretched canvas is not strong enough to hold the weight of the resin.

* Custom Built orders will be build by myself and my husband.

* Since I am a Custom Artist and do not create your artwork until it has been ordered, there is typically a 3 month wait time between when the art is ordered and when it is completed.

 HOW MUCH DOES THE SHIPPING COST? 

Shipping is free on all orders shipping to the USA.

WHEN WILL I RECEIVE MY ORDER? 

Since I am a Custom Artist and do not create your artwork until it has been ordered, there is typically a 3 month wait time between when the art is ordered and when it is completed.

CAN I SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES? 

Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request. 

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What is your Policy on Returns/Exchanges/Refunds?

I will provide a no charge replacement or refund for any quality issues. I may request to have the presentation / order returned to me and would provide a return shipping label. I do not provide a refund based on customer preference. I will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact livecolorfullart@gmail.com.

CAN I CANCEL MY ORDER? 

Unless your order has already gone into production you can cancel it. Please contact livecolorfullart@gmail.com as soon as possible if you need to cancel your order. I will email you when I begin working on your painting and at that point it will no longer be eligible for a refund.

HOW LONG DOES IT TAKE TO PROCESS A REFUND? 

Processing a refund can take up to 7-10 business days. 

HOW DO I RETURN MY PACKAGE? 

For a refund or replacement, please email livecolorfullart@gmail.com

WHO TO CONTACT? 

You can reach out at any time by email at livecolorfullart@gmail.com

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How can I keep up with your new work?

I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter.

You can also follow me on my social media pages, as I am constantly posting about my newest creations!

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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